If you have a question related to atingi, face technical difficulties or want to give feedback, there are several channels which provide you with quick help.
For general questions regarding navigation, courses, and the atingi platform, you can visit our FAQ’s – you don’t even need to be logged in for this.
If you are logged in to your account and have a question that isn’t answered in the FAQ’s, you can always contact our atingi support team. Just click on the question mark icon (?) on the top right of your screen and select “Create new support ticket”.
Now you need to enter a title for your request and select one of the topics from the dropdown. In the description you can provide additional links or information. You can also add an attachment, such as a screenshot. Click on “Create new support ticket” to send the request to our atingi support team.
You
will receive an answer to your question as soon as possible. The reply from the
atingi team can be found under “List all tickets” and will additionally be
forwarded to you via email.
If you have problems with log in or registration and can’t access your atingi account, you can also write an email to help@atingi.org. Our support team will reply to the email as soon as possible.