The Feedback activity allows you to create and conduct surveys to collect feedback. You can write your own questions as well as create non-graded questions.
To add a Feedback activity, go to your course and turn “Edit mode”on. In your course overview, click on “+ Add an Activity or Resource”. Because feedback is something that users can actively participate in, it can be found under “Activities” (or “All”).
Like for every activity, you need to give it a name first and optionally a short description of the task. Afterwards, you set completion and visibility settings.
Before you can enter your questions and answering options, you must define the activity settings. Most importantly for the evaluation of your feedback-survey, you need to choose between letting learners submit feedback anonymously or show you their name and answers. Please
always choose an anonymous survey due to the General Data Protection Regulation
of the European Union. If you would like to see learners' names for your
monitoring and evaluation needs, kindly contact your account manager before.
You can also enter a custom message that will be send out after completion and define if you want to receive an analysis of the answers.
After having clicked on “Save and Display”, you will be brought to additional Feedback and Question settings. To add and edit questions, go to “Edit questions”.
Here, you can choose between different question types. You can always choose the same type or mix them up within a survey.
Types of questions include:
Add a page break: This is not a question, but a break that can be added e.g., between different parts of feedback.
Captcha: A test to make sure a real person is filling in the form and not an automatic spamming program of some sort. Asks a person to write out some distorted text which is displayed on screen. You normally won't need this unless you find you are getting spammed a lot.
Information: This allows you to choose to display the course and/ or the category where the feedback is located.
Label: Like a standard label, this allows you to add arbitrary text between questions for extra explanation or to divide the Feedback into sections.
Longer Text Answer: This option is for creating a text box (you specify how big it will appear in rows and columns) into which people can write a long answer.
Multiple choice: Selecting this offers you three alternatives:
(1) Multiple choice - single answer: This will give you a series of radio buttons, which starts on 'Not selected' and then has your options afterwards. Only one can be chosen and 'Not selected' is a valid answer if the question is not set to 'required'.
(2) Multiple choice - multiple answers
(3) Multiple choice - single answer allowed (drop-down menu): This type will give you a dropdown list from which only one answer can be selected.
Multiple choice (rated): This is similar to the Multiple choice option, except that each option has a numerical value associated with it to (easily) get out an "average" score.
If this option is used, then numerical values are associated with each option, allowing an average or other measurements of any responses. A question might look like this:
How much do you enjoy being in this course?
[5] I love it
[4] I like it
[3] It's OK
[2] I don't like it
[1] I hate it
This might allow for an average (e.g., "4.5 this term, up from 3.9 last term") to be calculated.
Numeric answer: Here, you ask a question which must have a number as an answer and specify the acceptable range e.g. "How many arms would you like, if more than 2 were possible? (please specify 0-10)" with a range of 0-10 set in the options. It helps if you specify the acceptable range in the question text.
Short Text Answer: This option lets you specify a single line answer, with an input box which is a set number of characters long (you choose). You also specify the maximum number of characters you will accept, so that the answer is not too long and/or does not run over the length of the box on screen.
After having set your question, always click on “Save question”. You will then be brought back to the overview, where you can add additional questions or edit your previous questions.
Dependency Settings
It is possible to direct the user to specific questions depending on a previous answer. For example, if they say 'Yes' to the question "Do you like atingi?" they will be directed to a different question than by answering 'No'.
To create dependent questions set up your initial question and give it a name in the “Label” field (here: atingiYesNo):
Save question and add a page break. Afterwards you can add the questions dependent on the answers (Yes/No) from the “Do you like atingi?” question.
Start by “Add question” and selecting your question type again (here: Multiple choice – single answer). To set up the question that appears after having answered “Yes”, you need to define your “dependence item” (here: “atingiYesNo”) and dependence value (here: “Yes”):
Save your dependency question and follow the same procedure for the other answering option (here: “No”). Of course, you can also add another dependency on the following questions. As you see in the picture below, by choosing “Yes” as an answer to “Do you like atingi?”, the next question would be “Why do you like atingi?” in this example.
Using question templates
Within the “Feedback” module you can create, and re-use sets of questions with the “Template” tool.
The “Templates” tab provides the following template features: you can either use a public template/a template previously created by you, or you save the questions you set up before (see previous chapter) as a new template. This, you can of course also re-use later. Additionally, you can export/import questions that you have prepared in xml-format.
If you want to use an already existing template, there are four public templates provided by atingi. You can choose one that applies to your course:
By clicking on it, you will be brought to the template and see the questions that have been already added to it.
As you click the button ‘Use This Template’, you can add more questions by clicking “Append new items”. However, for obvious reasons, you cannot change the public template.
What you can do is saving the template by clicking on “Save changes”. Afterwards you will find it under “Edit questions”, where you can add or edit questions in a way that fits your needs.
If you want to use your questions again later, just save it as a new template:
After having set up your Feedback Activity, learners can access it within a course by selecting the feedback symbol and on the next page clicking on “Answer the questions”.
Course administrators will be able to monitor answers by choosing the feedback activity within their course and looking at “Analysis” or “Show responses”:
Note: Even though it is technically possible to enable feedback outside of courses, this is a site-wide setting that can be used to monitor opinions or thoughts about the whole platform. Surveys that are connected to specific courses or categories however can only be carried out from within a course.